About the Course
Manage stress with Emotional Intelligence
Stress Management is an emotional intelligence skill which can be developed by improvements in key areas like flexibility, optimism, assertiveness and problem-solving. In this course, you will learn to distinguish healthy stress from unhealthy stress and apply effective strategies for remaining calm, confident, and effective in high-stress situations.
You'll Learn To:
- Effectively define stress and emotional intelligence
- Explain the relationship between stress and emotional intelligence
- Identify effective applications of emotional intelligence
- Distinguish healthy stress from unhealthy stress
- Identify the three stages of stress
- Determine when decisive action is required to avoid the exhaustion stage
- Identify the most common sources of workplace stress
- Assess your stress level
- Identify signs of high and low emotional intelligence across 15 emotional intelligence traits
- Describe tactics for improving self-perception
- Describe tactics for communicating more effectively under pressure
- Describe tactics for improving coping skills under pressure
- Describe tactics for improving interpersonal skills
- Describe tactics for improving decision-making under pressure
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